Knowledge and response boundaries
Define approved FAQs, qualifications, disallowed claims, uncertain-response rules and escalation paths.
Marketing / AI Chatbots & AI Receptionist
Menteso · AI Chatbots & AI ReceptionistHelp every eligible enquiry reach the right next step.
AI-assisted website chat, text and email triage that can answer approved questions, qualify leads, suggest appointments and pass complex matters to the right person.
Service overviewBusiness value
Business value
before channel volume.
AI-assisted website chat, text and email triage that can answer approved questions, qualify leads, suggest appointments and pass complex matters to the right person.
Where it fits: For local and B2B businesses where slow response and missed calls leave qualified opportunities unattended, or where staff need consistent initial triage.
We recommend defining the desired outcomes, required inputs, approval boundaries and operating responsibilities before a program begins.
Core capabilitiesWhat the work
What the work
can include.
Each program should state scope, quality review, integration dependencies, platform charges, and the owners responsible for decisions.
Multi-channel enquiry routing
Connect permitted web chat, SMS or email channels with clear business identity, consent and event logging.
Qualification and booking workflows
Ask relevant questions, classify fit, suggest meeting slots and create reviewable records for the sales team.
Quality and safety monitoring
Evaluate factual correctness, response delay, handoff reliability, suppression requests and privacy controls.
Illustrative applicationsWhere this makes
Where this makes
a difference.
These are examples of possible business uses, not claims of verified past results.
- A professional services firm acknowledging after-hours enquiries.
- A B2B company qualifying inbound demo requests.
- A local office organizing appointments and follow-up reminders.
- A customer service team routing common inquiries to appropriate staff.
Typical handoffDeliverables with
Deliverables with
clear ownership.
- Approved response knowledge and conversation journeys
- Channel integrations and identity rules
- Lead qualification and booking specification
- Human escalation and privacy safeguards
- Testing and support handover
Matching the right packageHow it fits
How it fits
your growth stage.
Get Customers proposes a 24/7 AI receptionist responding by chat, SMS and email to every lead within five minutes, subject to onboarding and technical constraints. The workbook also lists a separate AI chatbot / AI receptionist offer at $499 setup plus $199/month: ‘No lead goes unanswered at night or on weekends.’
Package deliverables, timelines and any performance commitments depend on the detailed category pricing, required systems and written scope.
Execution standardsAccountable people.
Accountable people.
Useful technology.
Marketing automation and AI should operate with business rules, permissions, human review where important, and measurable workflows.
Consent, opt-out handling, privacy, platform policies and reasonable security are part of the operational brief.
Our delivery systemLearn fast.
Learn fast.
Improve with evidence.
01 / STAGE
Discover
Understand the audience, offer and current data.
02 / STAGE
Set targets
Agree on eligible outcomes, budgets and approvals.
03 / STAGE
Build
Prepare campaigns, integrations and content.
04 / STAGE
Launch
Deploy with quality checks and appropriate controls.
05 / STAGE
Optimize
Review economics, customer feedback and experiments.
06 / STAGE
Report
Record findings, limitations and next decisions.
Frequently asked questionsQuestions about
Questions about
ai chatbots & ai receptionist.
Is the AI chatbot a standalone offering?
Yes. The worksheet lists a separate indicative add-on price of $499 setup and $199/month, apart from the larger marketing packages.
Will it always respond in under five minutes?
That is a proposed package service level and depends on service uptime, channel integrations, permissions and the signed operating scope.
Can it offer legal or medical advice?
It should not provide unapproved professional advice. Sensitive or consequential questions require a human professional.
How are fees and timelines determined?
Scope, platforms, volume, integration work, creative needs and human oversight affect the delivery plan. Compare the two pricing categories for standard engagements.
How do we get started?
Share a non-confidential brief on your business, buyer, goals, current channels and budget. An initial review can determine the best plan and missing information.
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