01 · DiscoveryUnderstand the requirement
We discuss your objectives, current workflow, deadlines and the information needed to assess the project.
Every engagement starts with the work you need done. We agree the scope and review process before delivery, so responsibilities and expectations are clear.
We discuss your objectives, current workflow, deadlines and the information needed to assess the project.
The proposal should identify deliverables, exclusions, timelines, fees and the people responsible for review.
We agree communication channels and how documents and access will be shared for the engagement.
The assigned team works to the agreed brief and raises questions that affect the scope or delivery.
Your designated reviewer checks the deliverables. Revisions follow the arrangements in the agreed scope.
For ongoing work, we agree reporting, capacity and the process for changes or additional requirements.