Claim setup
Collect instructed intake details, incident documents and insurance information.
Personal injury practicesA stronger case file.
A stronger case file.
From intake to demand.
Organise the records and drafting work behind injury matters so your team can focus on the client and case strategy.
Practice support under your responsible attorney’s direction.
The practice workflowPractical support.
Practical support.
Clear deliverables.
Choose the tasks that fit your matter or team. Final scope, resources and review criteria are agreed before work starts.
Medical-record coordination
Track authorised requests for records and bills, receipt status and missing items.
Medical chronologies
Build source-referenced treatment timelines and billing summaries.
Demand-pack preparation
Assemble draft narratives, supporting records and exhibits for attorney review.
Motor-vehicle matters
Organise accident records, correspondence and evidence into a reviewable file.
Litigation follow-through
Support draft complaints, discovery materials and matter-status reporting.
Set the assignment up wellStart with a brief
Start with a brief
your team can review.
Share the context and the output you need. Identify the facts and source records available, the preferred format and the person who will review the handoff.
Agree the delivery schedule against the actual volume and complexity. Use an initial assignment to resolve questions about instructions, formatting and the checking process.
Support is organised around counsel’s instructions. Eligibility, legal interpretation, strategy and final submissions remain with the authorised practitioner.
How we workA clear brief.
01 / DEFINE 02 / AGREE 03 / START 04 / CONTINUE
A clear brief.
A practical handoff.
Set the assignment up properly. Keep priorities, responsibilities and open questions visible as work moves forward.
Map the work
Share practice area, task types, volume, systems and preferred coverage. Identify the work you want to delegate.
Set the working rules
Confirm scope, price, confidentiality, access, review points and escalation contacts in writing.
Calibrate the handoff
Begin with the agreed assignment. Review a first work product and resolve process questions early.
Build a delivery rhythm
Track the queue, receive status updates and adjust the scope as your workload develops.
Connect the next workflow
Related support
Keep handoffs connected as the assignment moves between document work, research and practice operations.
Litigation & Discovery Support
Build organised matter files, draft packs and discovery workstreams around the next procedural step.
Explore serviceDocument Review & E-Discovery Support
Organise document-heavy matters into reviewable datasets, chronologies and evidence packs.
Explore serviceRemote Paralegal Support
Add a dedicated paralegal to your team for the work that fills the day: intake, matter updates, document preparation and follow-through.
Explore servicePlan the work. See the budget.
Use the LPO pricing calculator for a location-based estimate, then request a tailored proposal.
Before we begin
Can this work use our own process and templates?
Yes. Share your formats, operating instructions and review checkpoints during scoping. Confirm required system access, onboarding and any specialist experience for the assignment.
Can we combine this with a remote paralegal role?
Discuss the task mix, monthly volume and reporting arrangement. A dedicated role may fit recurring work; a defined project may suit a one-off document pack or research brief.
Where can we review the price?
Use the LPO pricing calculator for an indicative team budget. Request a proposal for the specific work, role requirements and delivery schedule.
