Effective Date: January 1, 2025
This Privacy Policy explains how Menteso, Inc. (registered in the USA, 589 S 22nd St, San Jose, CA 95116) and Menteso Technologies Pvt Ltd (registered in India, 787, Level 4 Front, 21st Street, ZN, New Friends Colony, New Delhi 110025), together with our affiliates PatentDrawingExperts.com, Lexmom.com, and IPDocketers.com (collectively, “Menteso,” “we,” “our,” or “us”), collect, use, store, and share information when you use our websites, applications, and services (“Services”).
By accessing our websites, including www.menteso.com, or using our Services, you agree to the practices described in this Privacy Policy.
We may automatically collect non-personal, technical information when you visit our websites, including:
IP address, browser type, device details, and operating system.
Domain server and referring/exit pages.
Pages viewed, time spent, and usage patterns.
Cookies and similar technologies (see Section 8 below).
This information (“Traffic Data”) does not personally identify you and is primarily used to improve our websites and Services.
When you register, purchase, subscribe, or communicate with us, we may collect personal information such as:
Contact Data: Name, mailing address, email, phone number.
Financial Data: Payment details (processed securely via Stripe or Razorpay; we do not store sensitive credentials such as CVV or UPI PIN).
Demographic Data: Country, postal code, profession, or industry.
Service Data: Information you provide for intellectual property filings, paralegal tasks, or event registrations.
If you contact us via email, forms, chat, or forums, we may collect and store such communications.
We may use the information collected to:
Provide and improve our Services, including IP filings, LPO support, SaaS platforms, and event management.
Process payments and subscriptions securely through Stripe (USA/International) and Razorpay (India/UPI Autopay).
Customize content and recommendations based on your preferences.
Send updates, confirmations, invoices, and promotional communications (with opt-out options).
Diagnose technical issues and ensure website security.
Comply with legal obligations and enforce our Terms of Use.
We may share information as follows:
With Payment Providers: Your financial data is processed by Stripe (for U.S. and international users) and Razorpay (for Indian users). Both are PCI DSS compliant. We do not store sensitive payment details.
With Affiliates: Menteso entities and affiliates (PatentDrawingExperts.com, Lexmom.com, IPDocketers.com) may access shared information to provide integrated Services.
With Third Parties: We may share limited Contact or Demographic Data with service providers, event partners, or marketing vendors, unless you opt out.
For Legal Compliance: To comply with applicable laws, regulations, court orders, or protect our rights, property, or safety.
We will never sell your personal information to unaffiliated third parties.
Opt-Out of Marketing: You may unsubscribe from promotional emails at any time.
Opt-Out of Data Sharing: You may request that we do not share your Contact Data with third parties.
Access & Correction: You may access, update, or correct your personal information by logging into your account or contacting us at mail@menteso.com.
Account Deletion: You may request deletion of your account and associated data, subject to legal and contractual obligations.
Personal data is stored on secure servers with restricted access.
Sensitive transactions (e.g., payments) are transmitted over SSL-encrypted channels.
We follow industry-standard practices to prevent unauthorized access, loss, or misuse of data.
Despite our efforts, no system is 100% secure, and data transmission over the internet is at your own risk.
We retain personal information only as long as necessary for the purposes stated in this Policy or as required by law (e.g., tax or legal compliance).
Our Services are not directed at children under 18. We do not knowingly collect personal data from minors. If we learn we have inadvertently collected such data, we will delete it.
We use cookies and similar technologies to analyze traffic, improve functionality, and remember your preferences.
You can manage cookie preferences in your browser; disabling cookies may limit certain site features.
For users outside the U.S. and India, data may be transferred and processed in the U.S. or India where our servers and offices are located.
By using our Services, you consent to such transfers.
Our websites may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting personal data.
We may update this Privacy Policy from time to time. Updates will be posted on our Website with a revised effective date. Continued use of our Services constitutes acceptance of the updated policy.
If you have any questions or requests regarding this Privacy Policy, please contact us:
Menteso, Inc.
589, S 22nd St.
San Jose, CA 95116, USA
Menteso Technologies Pvt Ltd
787, Level 4 Front, 21st Street, ZN
New Friends Colony
New Delhi 110025, India
📧 Email: mail@menteso.com
📞 Phone: +1 888 355 0144