Case Studies

Case Study 1:

Problem:

A multinational retail corporation has over 30,000 trademarks and trademark applications and 200 patents in over 70 countries globally. This company has 2 attorneys and 3 IP administrators for handling the prosecution of these applications through a network of patents firms. They needed to make their IP operations leaner and faster.

Solution:

MentesoIP deployed two separate teams for clearing backlog instructions and managing regular correspondences
A web-enabled group mailbox was created and all foreign associates/IP Admins/IP Paralegals were instructed to route all their mails to Mailbox
After familiarizing themselves with the client-specific requirements within 15 days, the team commenced the live docketing process
Weekly conference calls were conducted after the process was stabilized. Based on these calls the team maintained an ‘Update Tracker’ sheet which included all instructions received from client
To enable priority-wise docketing of mails for timely docketing of critical dates mentioned in the correspondences, a customized ‘Email Tracking Tool’ was designed for capturing date related information from body of the e-mails.

Case Studies

Case Study 1:

Problem:

Solution:

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